Virtual Support Agent
Virtual Support agent is the fourth addition to the virtual chat family here at JDI. After the huge success of intellichat, intellichat adult and MyChatAgent, VSA is JDIs first chat service fully focused on support as opposed to sales. Using our state of the art AI technology Virtual Support Agent filters out and resolves over 45% of support ticket requests saving thousands in website support fees! The service is fully managed and involves a swift and easy implementation process as with all of our chat providers.
Virtual Support Agent can be used on any website that needs a support module, working 24 hours a day, 7 days a week for a fixed monthly fee. Virtual Support Agent deals with a vast amount of questions and queries that would usually be submitted to your regular support provider.
We firmly believe Virtual Support Agent is the future in chat technology, giving clients the opportunity to half their support costs with minimal fuss.
