Intellichat
Intellichat quickly established itself as a market leading sales tool back in 2007 and the majority of people shopping online will have now seen it in action on a wide variety of websites. Intellichat is one of Just Develop It's first success stories and is the combination of a winning individual idea and a lot of hard work. The idea grew from the number of customers that must leave a website without purchasing the product on sale and what could be done to draw them back into the site. Intellichat springs into action when a customer moves to leave the website using our java-script based software which is integrated into the website.
Intellichat prompts the visitor to interact with an automated smart agent who will be able to answer any questions fired their way, using state of the art word and phrase based recognition scripts that work in such a life like manner that the user believes they are having a conversation with a live 'human' agent. The agent will answer from a large base of FAQs extracted from the website answering in a precise, real-time and life-like manner.
The ultimate aim is for the agent to lead the customer back to the site's products and can offer discounts and other incentives to entice the customer further. One of the most impressive features to Intellichat is that the whole system runs on a Pay by Performance so if the sale is not converted no payment is due for Intellichat's services. The Intellichat system now handles over 3.5 million chats each month and to date has been estimated to have saved around $10million in website revenue.
